Complete automation of a pawnshop's business processes in one system
technolombard.md is a comprehensive platform for fully automating pawnshop operations. It combines a public showcase of items available for sale under pawn tickets with an internal admin system that runs the pawnshop's key processes: from calculations and documents through to payments, item release and accounting.
Why the TECHNO LOMBARD platform was built
Transparency and automation in customer interaction
Access to items had to be simplified, notifications automated and the whole experience of dealing with the pawnshop made more convenient.
No single system for accounting and control
A tool was needed to manage pawn tickets, procedures and financial operations centrally.
Fragmented processes and manual operations
Calculations, deal closing, accounting and document workflow all had to be automated.
Key features we built:
A public product showcase based on pawn tickets
A back-office admin system for the pawnshop
Automatic calculation of item redemption prices
Automated document generation and receipt printing
Issuing and payment via MIA
Document editors and templates
Accounting for every pawn ticket under the company's procedures and regulations
Automatic customer notifications
Automated publishing to Telegram
Integration with 1C
Result
The platform brought every key pawnshop process into a single digital system: from the product showcase and customer interaction through to calculations, deal closing, accounting and financial operations. Automation reduced the load on staff, sped up processing, improved the accuracy of calculations and gave full control over business processes — laying the foundation for scaling and greater efficiency.
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